Welcome & Core Principles

Welcome to ThinkCricket Academy (TCA). We are dedicated to providing a safe, inclusive, and respectful environment for all athletes, staff, and volunteers. Our manual aligns with the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS 2025).

Our Guided Principles:

  • Safety First: The physical and emotional safety of every participant is our highest priority.
  • Respect & Integrity: Every individual will be treated with dignity and fairness.
  • Inclusion & Equity: We are committed to an environment free from discrimination or bias.
  • Accountability: We maintain clear reporting, investigation, and disciplinary procedures.
  • Education & Prevention: We build a culture of awareness to prevent misconduct before it occurs.

Prohibited Behaviours

TCA enforces a zero-tolerance approach toward all forms of maltreatment. The following are strictly prohibited:

  • Harassment & Bullying: Verbal abuse, threats, or derogatory comments.
  • Sexual Misconduct: Non-consensual contact, inappropriate communication, or grooming.
  • Physical & Emotional Abuse: Intentional acts causing pain or verbal aggression and humiliation.
  • Neglect: Failure to provide proper supervision, hydration, or medical attention.
  • Hazing: Any initiation rituals that humiliate, endanger, or exploit individuals.
  • Discrimination: Unequal treatment based on race, gender, religion, or ability.

Codes of Conduct

Maintaining our standards requires a commitment from every member of the TCA community.

For Staff & Volunteers:

  • Maintain relevant accreditation and complete child safeguarding training.
  • Follow the Two-Adult Rule: No unsupervised one-on-one contact with minors.
  • Report any misconduct or safeguarding concerns immediately to the Designated Safeguarding Officer (DSO).

For Athletes & Parents:

  • Athletes: Arrive prepared, follow instructions, and uphold the Spirit of Cricket.
  • Parents: Model positive support, ensure safe transportation, and raise concerns privately with staff rather than on social media.

Safeguarding & Personnel Requirements

To ensure the highest level of protection, TCA implements rigorous screening and training for all personnel.

Screening & Supervision:

  • Vulnerable Sector Checks: Mandatory for all staff and volunteers, renewed every year.
  • Reference Checks: Conducted to confirm suitability for working with minors.
  • Physical Contact: Only for legitimate coaching purposes and must be observable and consensual.

Mandatory Training:

All personnel must complete certifications including:

  • First Aid & CPR - Level C.
  • Respect in Sport for Activity Leaders.
  • Safe Sport Training via the Coaching Association of Canada.
  • Specialized modules such as Keeping Girls in Sport and Welcoming All Abilities.

Reporting & Investigation Procedures

If you see, hear, or experience something that feels unsafe, trust your instincts and take action.

The Reporting Process:

  • Record: Write down details including date, time, and people involved.
  • Report: Contact the DSO or Academy Director within 24 hours.
  • Confidentiality: Reports are shared strictly on a need-to-know basis and stored securely.

Investigation Timeline:

  • Intake: Receipt of the report is acknowledged within 48 hours.
  • Assessment: Preliminary safety measures are determined within 5 days.
  • Fact-Finding: Formal investigations are typically concluded within 30 days.

Discipline & Support Contacts

TCA categorizes misconduct into Minor, Serious, and Severe to determine appropriate sanctions.

Disciplinary Actions:

  • Minor: Warnings, additional training, or supervision adjustments.
  • Serious: Suspension, probation, or temporary removal from programs.
  • Severe: Termination, permanent removal, and referral to law enforcement.

Key Contacts for Support

TCA Executive Director: Surya Pratap Singh
Email: info@thinkcricket.ca

Alberta Children's Services:
Phone: 1-800-387-KIDS (5437)

Calgary Police Service:
Phone: 1-403-266-1234

Alberta Human Rights Commission:
Phone: 1-780-427-7661